Terms of service

Effective Date: October 3, 2025

Welcome to J. Starling Strategy & Financial Consulting (“we,” “our,” or “us”).
By engaging our services, visiting our website, or using our resources, you agree to the following Terms and Conditions. Please read them carefully.

1. Scope of Services

We provide consulting, compliance reviews, financial strategy, and related professional services.
Specific service details, timelines, and deliverables are defined in a written agreement with each client prior to the start of work.

2. Client Responsibilities

To ensure effective outcomes, clients agree to:

  • Provide accurate, complete, and timely information relevant to the engagement.

  • Respond to requests for clarification, data, or approvals within agreed timelines.

  • Maintain full responsibility for all business and financial decisions informed by our services.

3. Fees & Payment

  • Fees are outlined in proposals, contracts, or invoices.

  • Payment terms are due the day the invoice date unless otherwise stated.

  • Late payments may result in service suspension and/or additional charges.

4. Confidentiality

We treat all client information and data as strictly confidential.
We will not disclose or share information without written consent, except as required by law or contractual obligation.

5. Intellectual Property

  • All original reports, dashboards, frameworks, or tools created by J. Starling remain our intellectual property unless otherwise agreed in writing.

  • Clients are granted a non-transferable license to use deliverables for internal business purposes.

  • Reproduction, resale, or distribution to third parties is prohibited without written permission.

6. Data Security

We take reasonable measures to safeguard client data.
However, no online or electronic system is entirely secure. Clients are responsible for transmitting sensitive information through secure means.

7. Limitation of Liability

  • Our consulting services are advisory in nature.

  • Clients remain responsible for compliance with all applicable laws, regulations, and institutional requirements.

  • J. Starling Strategy & Financial Consulting shall not be liable for indirect, incidental, or consequential damages arising from the use of our services.

8. Cancellations & Termination

  • Either party may terminate an engagement with written notice.

  • Clients remain responsible for payment of all services rendered up to the termination date.

  • Deposits (if applicable) are non-refundable unless otherwise agreed in writing.

9. Third-Party Tools & Services

Our consulting work may incorporate third-party tools or services (e.g., Microsoft 365, Power BI, subcontracted specialists).
We are not responsible for the performance, terms, or privacy policies of third-party providers.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Tennessee, without regard to its conflict of law principles.

11. Updates to Terms

We may update these Terms & Conditions periodically.
Continued use of our services or website after updates constitutes acceptance of the revised Terms.

12. Contact Us

For questions or concerns regarding these Terms, please contact:

J. Starling Strategy & Financial Consulting
📧 jai@jstarlingstrategy.com